If you have a question, you already might find the answer in our FAQ below. But if not, please feel free to email us using the contact form. We’ll get back to you within two business days.
1. Sharpening Speed Skates with the Sharp Master
1.1 What type of skates can be sharpened with the Sharp Master?
The Sharp Master can be used to sharpen Nordic speed skates, both long track and short track. Please note that the Sharp Master is not suitable for sharpening figure skates and hockey skates.
1.2 Do I require technical skills to sharpen blades with the Sharp Master?
No, not at all. Whereas the traditional way of sharpening on a jig requires skill and experience, literally anyone can sharpen his or her skate blades with the Sharp Master and achieve professional results.
1.3 How does it work?
When using the Sharp Master, each skate is sharpened in turn.
- Position the Sharp Master over the skate blade from behind.
- Draw the Sharp Master across the blade from front to back about ten times.
- At the last stroke, clamp the two deburring plates against the front of the blade: they will remove the burr.
When using different grinding plates, repeat the procedure for each of the plates. Start with the coarsest plate and finish with the finest. In the case of very dull or damaged skate blades, for example, you would start sharpening with the coarse (black) plate, and finish with the standard (blue) plate.
With your Sharp Master you will also receive a short manual.
You can also download the same manual right here on our website.
1.4 How long does it take to sharpen ice skates with the Sharp Master?
If your skates are not too dull, sharpening and deburring your blades will take no more than a few minutes. If your skates are on the dull side, the process will take 5 to 10 minutes.
1.5 Which grinding plates should I order with the Sharp Master?
For the average recreational skater, we recommend the standard grit (blue) grinding plate, complemented with the fine (red) grinding plate. The extra fine (green) grinding plate is a favourite of speed skaters who strive to achieve maximum results by making their skates glide even better by means of extra fine sharpening. The coarse (black) plate is suitable for rough grinding very dull skates or slightly damaged blades; the standard blue plate and possibly the finer red and green plates can be used for finishing afterwards.
Grinding plates can be ordered separately from this website. For customers abroad we recommend to purchase one or two extra grinding plates as shipping costs from The Netherlands to foreign destinations are unfortunately relatively high.
2. Purchase & Delivery
2.1 How does Sharp-Master.com handle payments?
Secure online payments with our Payment Service Provider ICEPAY
All online payments for Sharp-Master.com are handled by our payment service provider ICEPAY. ICEPAY offers merchants like Sharp-Master.com the possibility to offer all kinds of payment methods, such as credit card and PayPal, in their webshop. This way, you as a consumer can do your online transaction to Sharp-Master.com in a safe and sound payment environment. ICEPAY is only responsible for the handling of your online payment and does not have any influence on the delivery of your online ordered products and services. You can find more information about your online payment at the ICEPAY website.
2.2 Is the Sharp Master shipped to my country and what are the shipping rates?
Please click here to view the list of our current shipping destinations and shipping rates.
If your country is not mentioned, please email us: we’ll be glad to add your country.
2.3 How long will it take for my Sharp Master to be delivered?
Shipments are sent through PostNL, the Dutch national postal company. Delivery times vary depending on destination. Generally the following delivery times apply:
- Western Europe: 3 to 6 business days
- Greater Europe: 5 to 8 business days
- Outside Europe: 8 to 14 business days
2.4 What if my Sharp Master gets damaged during shipment?
All packages are shipped with insurance. If your order does not arrive or arrives in a damaged condition, please contact us immediately using the contact form on this website and we will take care of replacement or reimbursement.